Joelle K. Jay

efficiency

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3 Steps To Finding Your Universal Timeline

The following article appeared on Inc.com today as a part of my column, “Behind The Desk.” Look out for new columns every week!

 

Recently I received a call from a business owner who was so stressed by the size of her To Do list that she was practically hyperventilating. Wringing her hands and wrinkling her brows, she worried she would never be able to get it all done, but she couldn’t not get it all done, either. She was completely overwhelmed.

Rather than try to race through all those action items at warp speed (stressful! and not very smart) or cram them all into the little boxes on her calendar (impossible), I suggested we take a different path–one of patient persistence that I call The Universal Timeline.

The universal timeline is the schedule on which everything happens at just the right time, whatever that may be. There are no dates and deadlines. No time pressures. Just milestones. There is a right time for everything. You don’t need to force it.

Obviously, you won’t want to use this strategy when:

  • You have a hard and fast deadline.
  • You’re accountable to other people.
  • Other people are counting on you to stay on a certain schedule.

But when none of those are the case, you can learn to ease up and speed up at the very same time.

That’s what the universal timeline does. It allows you to take advantage of just the right circumstances at just the right time to slip through your tasks with the most beneficial, advantageous timing. Here are three steps to find yours:

 

Make sure the time is right and in line with your vision. Say, for example, you have a really big project to complete. Once you’ve glimpsed the possibility of completing this project, you’ll be chomping at the bit to get going. On the universal timeline, if the time is right you will get up off your chair and start now.

 

Know your schedule. On the other hand, maybe now is not the time. Maybe your plate is full, your mind is distracted, or you just don’t have what you need to succeed. That’s okay, too. On the universal timeline, if the time isn’t right you don’t start. Instead, you make a note to do the project (“Start business development plan.” “Hire fitness trainer.” “Write memoir.”) and put it somewhere you will see it every day until the time is right.

 

Then wait. If you are patient and you maintain that priority, you will be walking along the universal timeline. When the time is right, you will know. Just as a big green sign appears on the edge of the highway telling you THIS IS YOUR EXIT, the “signs” will also arrive to tell you when the time is right to do this task. Either the phone will ring or the calendar will clear or the right person will say the right thing to jar you into action, and you’ll know. It’s time.

 

To get on the universal timeline, you give up expectations about how long things take to get done. You commit to doing them as fast as possible, but let go of how fast that has to be. Instead you wait for the perfect opportunity to act and take advantage of that perfect timing to let them happen in a snap.

The universal timeline isn’t about procrastination. You’re not putting off the things you want to do. You’re waiting for the conditions to be ideal. Certain activities require certain frames of mind, and you will get in those frames of mind naturally if you are patient. And you will be much, much more effective than you would be if you forced every project to take place on your own schedule.

What could you use the Universal Timeline for? Is there something you are hoping will happen but you don’t know when? Something you want to get to but somehow never do? Write it down, post it up, throw off the pressure of goals and deadlines, and trust that it will get done in its own time.

 

Related: 3 Ways Entrepreneurs Can Use Their Beliefs To Succeed

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7 Foolproof Practices For Maximizing Your Time

The following article appeared on Inc.com today as a part of my column, “Behind The Desk.” Look out for new columns every week!

We need to think differently about time. It’s not as if we haven’t been trying. Time-management courses have been around for decades, and work/life balance has become a clich. Some question whether work/life balance is even possible.

Others argue we shouldn’t be talking about balance at all, but time or life choices. Many people feel they don’t even have a choice about their time in a fast-paced, high-pressure world, which makes the whole about which vocabulary to use entirely moot.

The fact is, you will never have control of your time unless you take control of your time. That means stopping long enough to get a handle on what’s happening, reflecting on whether it’s working, and learning new ways to maximize the time you’ve got.

 

Here are a few shortcut strategies for maximizing your time that I teach my executives and entrepreneurs–they’re simple and you can do them in your head or on a piece of paper:

Modeling. Modeling your time means figuring out what the ideal schedule would look like. You sit down with a pencil and a sheet of paper and sketch the way you’d like the next stretch of time to look. In just a few minutes you can design your ideal week, or even day, month or year. It will take time to turn the model into reality, but now you know what’s possible.

Define your time. This means figuring out what “types” of days you need, just as you have different kinds of clothing (professional acquaintances, neighbors, college buddies), you can also have different kinds of days.

For example, types of days can be: meeting days (when you are available to meet with others), work days (you keep to yourself to do your own work), flex days (a flexible day to provide a cushion for spillover activities), admin days (catching up on paperwork), or days off (for rest and renewal). You can also go by half days or even two-hour blocks if a full day is too long.

Defining your time allows you to get into one mind-set for a particular type of activity and stay there, so you can find your rhythm.

 

Make appointments with yourself. It’s a strategy so simple I’m always amazed more people don’t use it more often–set a meeting with a specific purpose and be there to get the job done. Some tasks might include: e-mail catch up, coaching appointment, read up on industry news, review financials, or strategic planning. For example, you might set aside the first Monday of every month to review financials.

Breaking time rules. You can escape the rules of time, like that you must work 8-10 hours per day or that you must be available by phone and e-mail at all times. You might start defining the length of your workday by the result you achieve instead of the hours you’ve worked. Time rules don’t necessarily mean working less, but they do mean working with more freedom and choice.

Making time rules. For efficiency and quality of life, you can apply your own rules to how you’ll use your time. Here are a few examples from other leaders and entrepreneurs I have worked with:

  • Never open e-mail before planning the day.
  • Never schedule a meeting before 9 or after 4.
  • Turn off my computer after 7pm.
  • Spend no more than one evening away from home per week for a work event.

Time rules, even small ones, have the advantage of being concrete and explicit, making it easier to hold yourself accountable.

 

Replace multitasking with “unitasking.” Mutlitasking is a fact of life in a high-speed world, but many studies have shown that it actually cuts productivity. The strategy behind “unitasking” is to do one thing at a time, even for a short time. This will improve concentration, calm you down, and allow you to get more done in less time.

Considering that on average only about three minutes out of every hour are used with maximum focus, you can improve your rate of concentration with just five minutes at a time. Then fifteen. Then twenty. You don’t have to unitask all the time, just when it counts.

 

Power down. This means turning off technology. Free yourself the excess–just because you can take your laptop with you in the car and perch it on the passenger seat doesn’t mean you should. Not only does misuse of technology undermine the quality of your work, it also can strip away your gains. So just take the occasional step to power down when you can, turn off the technology, and do what will bring you progress and fulfillment.

 

The goal here isn’t to stock you up on more complicated notions of how to manage time. Instead, these strategies are meant to take what you already know about time and twist it–just a little bit–so you see powerful new possibilities. These shortcuts for maximizing your time are your exit off the fast track. You can do things much more quickly, easily, and enjoyably than the rest of the world by taking a different route–one of your own design!

 

Related: 5 Quick Steps You Can Take To Find Your Focus

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Senior Vice President at MGM Resorts Gives 3 Life-changing Ways to use Feedback

The following article appeared on Inc.com today as a part of my column, “Behind The Desk.” Look out for new columns every week!

 

We’ve all encountered organizations that are going through a lot of change. I recently worked with an organization going through a transitional phase – they had a new division and even that division had gone through a major overhaul so they could be higher functioning within the whole of the company. All of that change can be hard on a team. Fast-forward a year later, I talked to one of the senior leaders on the team and found out that things had dramatically improved. The team was functioning productively, communicating with each other, making positive changes, and they were really on the right track.

 

I interviewed the Senior Vice President at MGM Resorts, Kelly Litster, to find out the strategy they used to make the difference. She said one word that stood out to me: feedback.

 

These are the three things Litster’s team learned about feedback:

 

 

We learned how to give feedback. One important step this team took to improve its performance was to create a sort of social contract. They agreed to a number of behaviors they wanted to hold themselves accountable for. The team started practicing a “scoring” technique to track how well they practiced the behaviors individually, and learned how to give feedback to explain their scores for each other.

 

Teams like Litster’s often include a number of common elements in their “operating agreements.” Some items might include avoiding blame, looking for the root cause of a problem, communicating messages even when they’re hard to say, and receiving messages without defensiveness even when they’re hard to hear.

 

Litster’s team held themselves accountable to scoring each other on those behaviors – a technique that made it possible for each of them to see how they score numerically, quantifying their behavior. Each individual team member can see the items they need to work on, try to remedy it and watch their score go up. It allows them to keep track of how they’re doing and provides a vehicle for how to communicate those messages and transform their culture.

 

 

We learned how to take feedback. Litster observed that on her team, members grew in their ability to listen and open their minds to feedback, learning how to do things differently instead of being closed off.

 

“We had to build trust,” Litster said, “The contract (or promise to behave a certain way) started us off – we joked about it before we could live by it. Then we had some serious trust building to do. Once there was a tiny bit of trust and someone was vulnerable – the team started to come together.”

 

They say a breaking point either leads to a breakdown or a breakthrough. In Litster’s case, it led to a breakthrough. They made it safe to give feedback within their team culture, so important messages could be both delivered and received. Taking hard feedback may not always been easy for a team member. It may not be pleasant. But it is helpful, and essential to elevate the team.

 

We learned how to use feedback to make improvements. Litster noticed that her team learned to assert themselves, to be necessary for the service of the greater goal even if the feedback made them uncomfortable initially, and they learned how to help each other. They also learned how to ask for help. Then they tracked their results and watched as the whole team came together in a more effective way. They also became open about giving compliments and offering help. The whole atmosphere became more congenial and productive. Perhaps most importantly, they were able to start demonstrating that they genuinely cared about one another and helped each other succeed.

 

If you lead a team, consider how you can use these same strategies for transforming the culture in an equally positive way.

  • Is your team comfortable giving and receiving feedback?
    Do you have a system for communicating what’s important and how people are performing?
  • Do you have an agreement about how to improve based on the feedback?

 

With these three practices on using feedback that were so successful on Litster’s team at MGM Resorts, you can tackle a changing corporate landscape productively, and you’ll learn a lot about yourself and your colleagues along the way.

 

Related: The Formula for Success, and how to Actually Use It

 

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The 5 Steps to Strategic Thinking That Really Matter: My Latest INC Column

The following article appeared on Inc.com yesterday as a part of my weekly column, “Behind The Desk.” Look out for new columns every Monday!

I’ve been having an ongoing conversation with two or three executives lately that struck me as somewhat surprising. As an executive coach, I am also tasked with helping executives be more strategic. But finally this week someone asked me straight up: “What is strategic thinking?”

This executive happens to be a C-level leader, so I knew he was strategic in the eyes of the company, but what he didn’t know was how to cultivate a strategic mindset. What does it look like to be more strategic? What does it sound like? What does one do? 

Whether you’re a small business owner, an entrepreneur, or a CEO at a Fortune 500 company, strategic thinking is a skill that matters, even though getting into the practice of changing your way of thinking might seem daunting.

Strategic thinking is really about aligning to the ultimate vision of the company’s goal, or of a personal goal. That requires good old fashioned thought. The way you go about connecting vision and goals will vary based on your personal preferences: the way you think, the way you process, the way you learn.

If you’re ready to start thinking more strategically, consider the following five steps for getting in the right frame of mind, where the ideas can flow and your brilliance comes alive.

Align to your vision. When you’re clear about what you want, you’re able to describe it in vivid detail. You know a little something about what it will take to get there and how it will feel to arrive. You connect to an inner source of inspiration that will call you forth and compel you to achieve a powerful new vision. As a leader or entrepreneur, thinking of the “big picture” allows you to pick out meaningful trends from your surroundings and hone in on what your potential is and how that potential aligns with your ultimate vision.

Ask questions. Now that you’ve connected with what your vision or goal is, it’s time to start asking yourself the right questions. “What is my vision or goal? What do I have to do to get there?”

Give it some thought. There are three approaches to this. The first is the analytical approach. Write the answers down to the questions you asked yourself in step two, and be as detailed as possible. This approach serves those who are thinkers and need clarity. The second approach is the collaborative approach. For those who are more socially minded and thrive on brainstorming, set up a meeting and get others involved in discussing matters of strategy. You invite many coworkers with varied areas of expertise and ask whatever your big questions are, like, how to become more visible in the marketplace, or how to transform your business model to be lighter and leaner, and so on. The last approach is a meditative approach. This helps individuals who are not trying to “figure things out,” necessarily, but rather want to clear some space and become quiet enough to hear their intuition. One of the busiest executives I know, who works in the frenetic pace of high-tech Silicon Valley, gets his breakthrough insights sitting quietly on the back deck at sunrise. Any of these approaches can work–the main thing is that you carve out the time to think, however that ends up looking for you.

Plan. Creating your “plan” means identifying your action items, both short-term and long-term, that will help you reach your goal. For you, it might take the form of something as complex and involved as a company-wide strategic plan, something smaller scale like a project plan, or simply just a checklist for you get things done. In planning, you use the clarity and focus you’ve gained in step one and put it into a practical course of action..

Diagram. There’s one more important step you can take when you are engaging in strategic thinking, and that’s to think without words. Diagramming, mindmapping, brainstorming, drawing pictures, mocking up graphs and charts–all of these forms of “thinking” stimulate your creativity and can break you out of the box. For visual thinkers and creative thinkers, this step can make the planning part of the process less painful. For more linear and analytical types, this approach can really shake loose the ideas when you get stuck.

Strategy is a plan of action or policy designed to achieve a major or overall aim. When we’re talking about strategic thinking we’re really talking about what we need to achieve, and how to do it. Instead of barreling through a to-do list, especially when we’re short on time already, try re-framing the way in which you approach the execution of your goal.

Ready to start? Choose a time to devote exclusively to strategic thinking. Make it within a week or two, at a time and place where you won’t be interrupted. Give yourself the chance to daydream about the future you’re trying to create, and then implement one or two of these approaches to strategic thinking. Then watch for the breakthrough. You may be only one or two hours away from the that makes you not just more strategic, but more successful.

 

 

Related: Self-promotional Tips Authors Should Avoid: My First Inc Column

 

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Go to the Calendar

Having trouble getting everything done? Come along with me on a trip. We’re going to the calendar.

“Going to the calendar” is a strategy I often recommend for leaders who want to make changes but aren’t quite sure they’ll be able to stick to them. Going to the calendar means literally

  • opening up your calendar,
  • turning on the PDA,
  • getting out your schedule,

or in any other way physically putting in front of you the written, concrete system you use to organize your life. Then you write down the commitments you’ve made, transferring them from your head to the page where they become real.

For example, Gloria wanted to set up what she called “Customer Contact” hours five hours a week, during which the only thing she would do would be to circulate among the customers in the winery she ran to discover what their experience was like. After three weeks of “flaking out,” as she put it, I made her go to the calendar and schedule those five hours a week. She wrote “Customer Contact” between four and five o’clock each day for the rest of the year. From them on, customer contact wasn’t just a good idea, it was an appointment she was scheduled to do. Her calendar never let her forget.

This strategy is most helpful if you use a calendar system that matches your strengths. Most calendars are arranged into tidy hour-sized boxes into which you’re supposed to compartmentalize your life. When you go to the calendar, give yourself permission to break out of the boxes. Just as you can control your time, you can also control your calendar. Don’t let it control you. Some examples:

Ann:    Every year I get a fresh paper calendar. I claim the days I want for myself and block them out with an opaque permanent marker. Then I use those “blackout dates” however I choose.

Nico:   Once I took a whole month of pages out right out my calendar. I had been wanting to take a vacation, but somehow it always got bumped. When the pages weren’t there, the time stayed free and for once I actually took that vacation.

Rick:    I gave a list of times to my assistant that I wanted to keep free for working on projects. Now my assistant turns down all requests for my time that interfere with those parameters.

Mitch:  My PDA locked me into a very linear way of thinking. Now I do all of my planning on a white board where I can scribble and draw and make diagrams; later I pin the ideas down into the system.

Peter:   I don’t like calendars at all. I think in terms of projects. I started a project wall where I can pin up all my action plans instead.  If you want to maximize your time, you do need to keep track of it by going to the calendar. You decide what that calendar should be.

Exercise

Think of something you’ve been wanting to do to achieve your vision. Go to the calendar now and figure out how you can make it happen. Be sure to put it in writing.

The ideas in this article are drawn from The Inner Edge: The 10 Practices of Personal Leadership and the accompanying eBook called The Extension. The eBook is designed to give you simple, engaging personal leadership exercises and activities to help you be a better leader, and lead a better life. Get your copy today! Click here for a Preview and to Order.

 

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Learning By Chance, Learning by Choice

Leaders are encouraged to learn “on the job.” The problem is that many of us don’t. Either because we’re too busy, we forget, we don’t know what we need to learn, or we don’t have the resources we think we need, we end up learning by chance or command. Neither one is very powerful.

Learning by chance means you take opportunities to learn whenever they show up, but you don’t necessarily go looking for more. A conference brochure arrives; it seems interesting; you go. A friend recommends a book; it looks good; you read it. You take opportunities to learn as they come to you – in other words, when it’s convenient.

Learning by command means you learn when someone else demands it. When your colleagues tell you that you need to learn to be more decisive, or when your profession requires that you get an advanced certification, or when your boss sends you to a workshop to learn specific skills, you are learning by command.

There’s nothing inherently wrong with these approaches to learning. Any learning that advances your expertise and builds your capacity may be worth your time.

Or it may not, and that’s the problem. You have so much potential, and there are so many opportunities to learn, and there is so much to be gained by learning that it simply doesn’t make sense to relegate your learning to the whims of chance and command. You need to learn by choice.

Learning by choice means carefully setting up your own learning opportunities based solely on what you need to get better results.

Learning by choice is based on a number of assumptions.

Learning is leadership. Learning is an essential component of leadership. Some experts go so far as to say learning is leadership, a leader’s constant quest for the improvement of the business, people, and results.

Learning is profit and competitive edge. The soul of business is innovation; the soul of personal leadership is the innovation of the self. You can’t have one without the other. If you want to have, run, or be part of a business that succeeds in a time of change, you need to be willing to change, as well.

Learning is life. In addition to learning for all of the practical and rational reasons that contribute to your effectiveness as a leader, there’s one more: learning is part of the fun of life. When was the last time you picked up a new sport, game or hobby? We learn these things not because we have to, but because we want to. Your vision and goals will be infused with a new sense of exuberance when you commit to learning what you need to learn in order to achieve them. You will know that you can do anything you want to as long as you know how to learn.

If you really want to lead well and live well, you must learn to learn well, too.

And if you’d like to master the ability to learn as a way of excelling as a leader and in your life, go to www.TheInnerEdge.com. You’ll find a free guide called Your Personal University to help you choose the most powerful way to learn.

Please join us for The Inner Edge Book Club! This month we will be making strategic decisions about how to learn and what to learn in order to excel as a leader and in your life. For more information, click here or email info@TheInnerEdge.com.

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Three New Shortcuts to Maximize Your Time

One of my favorite topics to write, coach, and speak on is Maximizing Your Time. It’s not just a topic for me – it’s an obsession! Your time is too precious to waste. I’ve started a collection of good ideas for maximizing time (which is the Sixth Practice of Personal Leadership). Most of these are available in The Inner Edge, and even more in The Inner Edge Extension. Here are a three more for today.

A New Kind of Balance
Paul Melchiorre, VP of Global Strategy at Ariba, once reframed for me the topic of “balance.” He said, “It used to be that there was office time for your work and down time with your family.” Now, though, our PDAs, laptops and cell phones bring the office right home. Flex time, telecommuting, and compressed work weeks likewise bring family life right into the workweek. “It’s not like you have a work life and a play life anymore,” Paul went on. “It’s just your life.”

Paul had a good suggestion for managing the co-mingling of the various parts of our lives: Set Rules. Don’t answer the phone during dinner, for instance, or schedule a family breakfast if you know you’ll be working too late to make dinner. If work and home are to share your time, make sure they both get an equal part.

Fun on the Run
It’s not just that our work and home lives are so integrated that we have trouble maximizing our time. It’s also because we’re so busy. Who has time for the full work day and the homemade meal and the family time and the workout all in one day, everyday? (It can be done, mind you…I coach people how everyday!) In a full day, sometimes you’ve just got to double up.

My friend and client, Saly Glassman at Merrill Lynch, often has creative ideas for Maximizing Time. She once told me a very funny story about how much fun she and her daughters have as they run errands. A trip to CVS might not sound like the typical Family Fun Night, but given all the laughs they have, it can be equally as good! Exercising with your spouse, taking your kids on business trips, or cooking dinner as a family all offer ways to get in quality down time in the middle of a busy day (or life). You really can do more with less.

Interruptible Time
Personally, I find peace of mind in compartmentalizing. I like to separate my work life and my home life. It’s my way of finding focus and relaxing into the moment.

But I am coming to realize more and more how much people can make interruptible time work.

“Interruptible Time” is time that is scheduled for one thing but doesn’t require so much concentration that you can’t switch to something else that comes up. I am convinced that this how executive search consultant Christine Heidenreich can work seven days a week and feel perfectly balanced, or how the CEO of a health care association can enjoy a long day at the zoo with his nephews right in the middle of the week.

To practice interruptible time, it’s best to plan a bit ahead. Make a list of the tasks you have that you can easily “switch into.” For many people these include phone calls, but could also be reading or making simple decisions. Then look at your schedule to see when those tasks could be intermingled with others for an acceptable balance – for instance, on a low key Saturday or some evening after dinner.

As the world changes around us, we are all learning to adapt. Technology is transforming the human experience. Suggestions like these are surfacing where the people who have found peace with the changes can show the rest of us what to do.

Don’t worry. I’ll keep looking for more great ideas, and I’ll post them as I do!

Did you enjoy this profile? You may be interested in the eCourse, Getting an Edge: 21 Ways World Class Leaders Share Their Secrets for Leading and Living Well. Each of 21 profiles just like this one comes in a separate email – once a day for 21 days. For more information email Info@TheInnerEdge.com.

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10 Techniques to Make More Time

One universal barrier to living and leading well is time. Being your best takes time – time to think, time to plan, time to align to your most important priorities. Here are Ten Time-Saving Techniques to get you that time.

1. Start with what you want to do, not what you have to do.

With all of the different systems out there for helping people organize their time, I have found the most effective tool to be a blank piece of paper. Every day, get out one small blank sheet. A 4×6 note card works great.

1. On the top half, write in the appointments you have today.

2. In the spaces between the appointments, schedule uninterrupted time to work on your most important priority.

3. On the bottom half, write no more than three to five actions you must accomplish – or want to accomplish – before the day is done.

You will start every day focused and end it having moved on your goals.

2. Open and close up shop.

The beginning and end of the day are the most critical for saving time, because you use them to get your thoughts organized. Reserve the first and last hour of the day for yourself.

At the beginning of the day: Take the time to consult your action plan, assess your schedule, and plan your day.

At the end of the day: Tie up any loose ends, put away projects with a note about what to do next, revisit your action plans, schedule time in your calendar for important tasks, and ready your desk for when you return.

3. Set the boundaries.
To get extra hours for yourself, try these suggestions:

• Refuse to schedule meetings when you need time for yourself. Don’t make excuses. Your time alone is just as important as your time with others. You will be more available and present for them when you return.

• Extend your day. If your meetings usually start at eight, your hour for yourself starts at seven. If your day usually lasts until five, the “last hour” you reserve goes from five to six.

• Shrink your day. If adding two high-quality hours to your day is impossible, try cutting the time you make available to others. If you need to start your day at eight and end at five, then you’re available for appointments from nine to four.

• Sweeten the deal. Make your time for yourself nurturing. Treat yourself to a good cup of coffee and some music, or some other special indulgences, routines, and niceties to remind you that the time you save is special time for you.

• Get out of there. It’s easier to resist temptation if temptation can’t find you. Try taking your hours to yourself into private, either by closing your door or by getting away from the office.

Are there barriers that sometimes make it difficult to do this? Of course. But if you can discipline yourself to make it happen, you will learn that these hours do more to help you stay on top of your work and enjoy your life more than any other hours in the day. With just a little time to get focused, you will feel complete, clear, rested and renewed.

4. “Go to the library.”
When you look back on the times you’ve had to study – really study, for something important like your hardest exams – where did you go? For many of us, it was the library. You can recreate the space and silence of the library in your everyday life.

• Turn off the phone.
• Leave your PDA, Internet connection, pager and so on behind.
• Turn off your email.
• Escape to a quiet place, alone – a conference room, an empty office, a café, your kitchen table.
• Don’t tell anyone where you’re going. Just slip away.

It is so hard to concentrate in our beeping, buzzing, urgent, ever-available world. But you will accomplish exponentially more if you can escape even for an hour at a time to a place where you can think and get things done.

5. Give yourself permission.
The most common words I hear when I help leaders look for time is, “I can’t.”

• “I can’t turn off my cell phone.”
• “I can’t schedule time for myself during the day.”
• “I can’t get out of work any earlier.”

Ask yourself: Whose permission do you need to do any of these things? Chances are the one who is holding you back is you.

6. Get permission.
If there really is someone who keeps you from getting the time you need to work on your inner as well as your outer edge, ask them for time.

• Ask your boss: “I need to find at least an hour a day of uninterrupted time to concentrate on important behind-the-scenes work and stay aligned to our/my priorities. When would be the most convenient time for me to do that?”

• Ask your employees: “We could all use time to get our work done. What time of the day or week would it be possible for us to agree not to schedule meetings?”

• Ask your family: “I need some time for myself to work on some of my personal priorities so that I can be my best here at home and also at work. Let’s make a plan for when I can have that time.”

As a mother of small children, I can tell you even toddlers understand that grown-ups need some time alone. Surely reasonable people around you (who also need time for themselves) can respect your needs to get time to yourself. Give them credit. Ask for their help.

7. Lop something off.
One reason it’s hard to get big chunks of good quality time is that we’re nibbling around the edges. An hour here, fifteen minutes there, squeezed between a hasty lunch and the nagging To Dos.

Think bigger. If your time for yourself is important, what is it more important than? Look in your life for a whole area that you can eliminate, saving you several hours in one fell swoop.

The trick is to find those activities that are less important than you really thought. You can do this both in your personal life and at work.

• Gina figured out most of her clients came from referrals. She lopped off networking events and saved several hours a month.
• Mahendra chose the most valuable of her social groups (five college friends) and lopped off book club, her parenting group, and the gourmet group and saved at least two hours a week.
• Tony realized he spent hours on yard work every weekend, and he didn’t even enjoy it. He hired the neighbor kid to mow and weed, lopping off a time-consuming chore and buying him half a day every week.
• Mik recognized how tense and grumpy all his meetings were making him. He made a list of the meetings he had to attend. They tallied up to over forty hours a week. He lopped off half of them by getting off two committees and finding more efficient ways to communicate. Then the meetings only tallied up to twenty hours.
• Brian counted up to three hours a day in traffic. He lopped off drive time by shifting his schedule for a less conventional commute, saving him over two hours a day.

Whether we want to admit it or not, we’re the ones who fill up our time. Lop off a hunk of the time you spend on lesser-value activities and you’ll suddenly have all the time you need.

8. Bring it in.
Many of us drive all over town out to do our errands. We drive out of our way to get to our favorite gym, then swing back across town to hit our preferred supermarket, then head all the way out the other way to meet friends for dinner. This unconscious habit eats up your time, adds to your stress and hurts the environment. To eliminate the waste, think about the places you go and experiment with ways to bring them in closer – closer to each other, closer to home, or closer to your route to and from work.

A client of mine who was a master at this technique changed her entire community from all over the city into a two-mile radius. She pulled her dry cleaners, gas station, bank, drug store, doctors, mechanic and gym all closer to home. You can do the same by filling in this sentence as many times as you can: “My is too far away. How can I bring it in?” Quality services are everywhere. Give up the need to travel for miles to get them.

9. Farm it out.
Just as effective as bringing your community in closer is the strategy of farming things out. In your personal life, have you ever considered farming out:
• your cleaning?
• your laundry?
• your errands?
• your personal accounting?
• your plant care?
• your cooking?
In your professional life, have you ever considered farming out:
• your filing?
• your phone calls?
• your meetings?
• your writing?
• your sales?
• your marketing?
• your travel?
If you have ever delegated any of these items, you know it’s possible to let others do some of the work so you can get more time to yourself. Challenge yourself. What else can you farm out? Put the word out. See who’s out there to help. Save yourself time.

10. Do the hardest thing first.
It’s stressful not to get to the things that matter to us, and it exacerbates the feeling that we never have enough time. Turn that situation around by doing the thing it’s hardest for you first. Whether it’s exercising in the morning, or working on your most challenging account first thing in the day, or making the difficult decisions before doing anything else, you will feel like you’ve saved time because the pressure is off. You will actually have saved time because you won’t waste it worrying and procrastinating.

What are your best techniques for saving time? Send them to us at www.theinneredge.com. Look for updated postings on the website to help you get the time you need for the practices of personal leadership that help you live and lead well.

Please join us for The Inner Edge Book Club! This month we will be “making more time” as we apply techniques that will reduce your stress and leave you feeling peaceful and able to achieve everything that’s important to your life. For more information, click here or email info@TheInnerEdge.com.

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Have Two Lists

Busy high achievers often see themselves as people of action, but they’re not always as efficient as they think. Check your own efficiency with this question:

How many To Do lists do you have?

Do you have one gigantic list that’s so long you can’t even read it in one sitting?

Do you have dozens of sticky notes plastered all over your desk?

Do you not even have a list at all?

If your answer to any of these question is “yes,” the better answer is “no, NO, NO!”

To excel as a leader, you’ve got to get the system down. There are many ways of list-making and action planning that are far more strategic than the To Do list. You can find some of them for free on the website (www.TheInnerEdge.com).

But for starters, consider how Adam Barnes, vice president of External Affairs at AT&T, makes his lists.

“You have to come up with priorities that are realistic. You can’t make every single thing a priority. You have to be disciplined in your rankings. I have two lists: the list of stuff I need to get done and the list of stuff I want to get done.”

Right now find a piece of paper and divide into two halves. On one half, write one list by answering the question, What do you need to get done today? On the other half, answer the question, What do you want to get done if you can?

Follow this system for 21 days. If you do, you’ll soon find yourself with no list at all. As one of my clients recently reported, “I never have a To Do list, because everything’s already done.” Imagine. That could be you.

Taking Effective Action is the Third Practice of Personal Leadership. You’ll know you’re taking effective action if:
• You know exactly what to do today to attain your vision, and you’re doing it
• You end every day feeling energized and fulfilled
• You’re getting the results you want.

Did you enjoy this profile? You may be interested in the eCourse, Getting an Edge: 21 Ways World Class Leaders Share Their Secrets for Leading and Living Well. Each of 21 profiles just like this one comes in a separate email – once a day for 21 days. For more information email Info@Pillar-Consulting.com.