Joelle K. Jay

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The Catalyst

What is the one thing you could do that would have the greatest impact on your vision? The answer is your catalyst. In the sciences, a catalyst is a substance that increases the rate of a chemical reaction without being consumed in the process. For you, a catalyst is an action that dramatically increases the rate at which you achieve your vision, without consuming you.

To take effective action, you can get the potency of a catalyst by using an action plan appropriately called the CATA List. The CATA List is a chart divided into four categories:

  1. Catalysts
  2. Achievements
  3. Tasks
  4. Avoidances.

These categories help you sort interminable lists of To Dos to find the ones that pack the biggest punch. Then you trim away the rest.

“C” is for Catalysts
To find your catalysts, ask yourself, “What is the one thing you could do that would have the greatest impact on your vision?”

Any item you call a “catalyst” must be an action that drives all the rest, either because it causes the rest of the actions to happen; it frees you to put your time where you want it; or it unlocks a barrier to action. The main criterion for your catalyst is that you know this one piece will do more than any other to advance you in the direction of your vision. If you’re writing a speech, a catalyst might be to stand up and practice. If you’re leading a company, a catalyst might be to communicate the strategic direction. If you’re trying to lose fifty pounds, a catalyst might be to go running or give up sugar. Looking at these examples, you can see how easily catalysts get crowded out by more pressing issues. Indeed, even though your catalysts have the most value, if you’re not careful they can easily get pushed aside.

To find your catalysts, think about what action you would take if you could find uninterrupted quality time because you know it would make the biggest difference in your ability to attain your vision.

“A” is for Achievements
The next category includes actions you classify as important. Really important. They may not have the transformational effect of your catalysts, but they are the kinds of achievements that matter on a day to day basis. These achievements typically take center stage in your life. They tend to be:
• daily actions
• key relationships
• priority projects
• deadlines.
As a rule, working on achievements makes for a very productive day.

“T” is for Tasks
You use the “tasks” category for the actions you’d like to take but can’t justify as truly critical. Yes, they are things that may have to get done, but they don’t have nearly the impact as your catalysts and achievements.

Tasks are big time consumers. Long meetings. Some networking. Obsessive perfecting of non-essential details. You might feel a little twinge when you admit these tasks are less-than-important, because you may want to do them. And you may get to. But only after the more valuable things are done.

“A” is for Avoidances
Many leaders find the “avoidances” category the hardest to fill. The items in this category take more energy than they deserve. When you’re trying to rid your action plan of excess, cut the fat by forcing yourself to put at least 25 percent of your To Dos onto this list. To find actions avoid, look for the ones that take a lot of time with little return. The “avoidances” list is a place to throw off extra baggage. Letting some actions go – undone – lets you to be lighter, more nimble, and available for the things that really matter.

As a whole, the CATA List takes the commitments that emerge from your focus areas and marries them in a single-page, concrete list of actions that ultimately lead to your vision for living and leading well.

When you create a CATA List, you have a quick categorization of everything you need to do, organized in order of value. As you think about all the actions on your To Do list now, can you see how categorizing your tasks in order of value might help you make room for working on your goals? Suddenly the most important thing you need to do isn’t just the most pressing; it’s the one that fits with your focus and leads to your vision.

To create your own CATA List, use the free worksheet available at www.TheInnerEdge.com. Go to the Worksheets & Audios page and scroll down to find the worksheet called The CATA List.

Please join us for The Inner Edge Book Club! This month we will be using the CATA List to break through to greater, more effective action. For more information, click here or email info@theinneredge.com.

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Turn Before You See the Island

If you truly mean to attain the vision you have set for yourself and your organization, you can’t just be organized. You’ve got to be strategic.

It’s the Second Practice of Personal Leadership: Find Focus.

Joe Pinto, Senior Vice President–Technical Support Systems at Cisco, explains.

“It’s important that leaders sit back and plan. My leadership team and I get together every three to four months. We sit down, and we have a couple of key stakeholders sit down with us, and we plan out where we’re going. We spend probably one fourth of the time looking back over the last three or four months, and three-quarters of the time looking forward to what decisions we’re making to run the business. [Our organization] is such a big engine that if we decide to turn the ship when we see the island, it’s too late.”

Planning ahead like this is critical, whether it’s for work (like when you’re planning your team’s direction), professional goals (like your own career advancement strategy), or a personal desire (like the way you want to experience the new year). It’s a commitment. It’s a sacrifice. It’s also a leadership “best practice.” So if you want to be a great leader, you’d best practice.

Again, here’s Joe’s three-part formula for finding focus:

1. Every three or four months, schedule a planning session.
2. Look back over the previous quarter.
3. Look forward to the decisions ahead.

I’ve created a guide that you can use every time you use this process. It’s called the Focus Areas Planning Guide, and it’s available (completely free!) at www.TheInnerEdge.com. Just click here.

Did you enjoy this profile? You may be interested in the eCourse, Getting an Edge: 21 Ways World Class Leaders Share Their Secrets for Leading and Living Well. The eCourse includes a set of brief leadership practices illustrated with the words and experience of a real business leader who exemplifies the practice. Each of 21 profiles just like this one comes in a separate email – once a day for 21 days. Email joelle@pillar-consulting.com now for more information.

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SMART Goals vs. WISE Goals

In the business world, we’ve been trained to set SMART goals. But are SMART goals always WISE?

SMART Goals are:
• Specific
• Measurable
• Action-Oriented
• Realistic and
• Time-Bound.
There’s value in that. “SMART” goals have helped many people move from vague unattainable goals to clear, specific action, leading to the attainment of powerful goals.

The problem with SMART thinking is that it has a tendency to limit instead of inspire.

SMART goals can work against you.
• They can work against you if you neglect to write them and keep them fresh.
• They can work against you if they’re isolated from other important parts of your life.
• They can work against you if they conflict or compete.
• They can work against you if they lack spirit and conviction.
To avoid these pitfalls, make sure your goals are both SMART and WISE.

‘WISE’ stands for:
• Written,
• Integrated,
• Synergistic, and
• Expansive.
WISE goals supplement the clear, specific action of SMART goals by connecting them to a grander vision of who you are and who you aspire to be.

Here’s an overview to guide you in setting WISE goals.

Written

The “W” in “WISE” stands for “written.” Writing your goals is a critical step – and one many people miss. Writing forces you to be clear in your thinking. It allows you to look at your plans with objectivity. It instills commitment and puts your thoughts in a durable form you can revisit again and again.

Integrated

The “I” in “WISE” stands for “integrated.” Integrating your ideas means bringing them together in the same place so you can look at them all at once. Allow your personal and professional lives to intermingle. It’s okay if right under “increase profit share” you have “get a kitten.” They both improve your quality of life. They both contribute to your definition of success. You get to have it all. There are no rules. You make it up.

Synergistic

The “S” in “WISE” means “synergistic.” Whereas integrating your goals means bringing them together, synergizing means making them work together. Synergy happens when one idea advances another. Keeping a vision of what you want in mind when you think about your goals will help create that synergy. You really lose something when you decouple your goals from your vision; they become just another prioritized list.

The most powerful and peaceful way to think about your efforts is to see how they can coalesce into one complete vision for your life.

Expansive

The “E” in WISE stands for “Expansive.” Think big. Your goals should inspire you to stay on the path to your dreams, not lock you into a pattern of ticking off bite-sized action items from here to retirement.

This may be the biggest differentiator between SMART and WISE thinking. Spending too much time and energy boxing your objectives into a hard and fast formula can squeeze the life right out of them. Some examples:

SMART GOAL– Schedule team-building and strategic planning off-site by end of January
WISE GOAL –Transform my staff into a team of inspired, empowered partners

SMART GOAL – Leave work by 6:00 p.m. three times a week, organize my office and work with my assistant to find new planning system within one month from today
WISE GOAL – Feel in control of my life

SMART GOAL – Go on a date with my wife at least twice a month and tell her why I appreciate her at least once a day starting August 3rd
WISE GOAL – Fall in love again

The best goals are both “smart” and “wise.” SMART thinking gives your goals specificity. WISE thinking gives them heart.

To summarize, although SMART goals make sense, your goals must also be WISE. In the words of Abraham Maslow, “When we free ourselves from the constraints of ordinary goals and uninformed scoffers we will find ourselves ‘roaring off the face of the earth.”

In The Inner Edge: The Extension, you’ll find a complete review of SMART and WISE goals, along with a worksheet to transform your current goals into powerful commitments. Click here to see a preview or to purchase The Extension. Or, go to www.TheInnerEdge.com and click on The Extension.

Please join us for The Inner Edge Book Club! This month we will be working with SMART and WISE goals so that you will approach your life and leadership with better focus – and better results. For more information, click here or email info@TheInnerEdge.com.

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Cycling Your Way to Clarity

Patrick Byrne, the CEO of Overstock.com, is a leader I’ve come to admire. He contributed to the book, The Inner Edge, and in fact, endorsed it. (To read his review, click here.)

In my workshops, I often use Patrick as an example for the First Practice of Personal Leadership: Get Clarity.

I like to distinguish between clarity and vision. Vision is the desired, ultimate end result; clarity is the ability to keep that vision alive day after day. Both are essential to succeed in any endeavor.

Patrick once told me he has had cancer three times, and each time he recovered, he has ridden his bike across the United States, from California to New York.

Think about the vision Patrick must have had for these cross-country trips. Arriving on his bike in New York. Finishing the ride. Maybe symbolizing beating cancer. Or celebrating life.

Now compare that to the clarity Patrick needed to get through the ride. Imagine what must have gone through his mind when the road got long. Or cold. Or hot. In the middle of the prairie and through every little town, every flat tire, every hungry mile. Why am I doing this again? Oh yes. Celebrating life. That constant reconnection to the vision is what we call clarity. It’s a different process than getting a vision. It’s pulling yourself from wherever you are, no matter how distant or disconnected it may seem, back to that vision once again. It’s that process of reconnecting, reconnecting, reconnecting that got Patrick through those rides.

And although he didn’t say it, I imagine the same was true for the cancer.

Clarity takes time to cultivate; sometimes we come by it easily and sometimes it takes a little more effort. Patrick once said to me, “Bicycling, I used to think about the Atlantic Ocean. I thought, as long as I’m pointed east and I’m still pedaling, I have to be getting closer.” When you have clarity about what you want, even if you don’t know exactly how to get there, you will be getting closer to your ultimate vision in every step.

I like to learn from leaders like Patrick. If you do, too, you may be interested in a series of leadership profiles I offer called Getting an Edge: 21 Ways World Class Leaders Share Their Secrets for Leading and Living Well. Each of 21 profiles just like this one comes in a separate email – once a day for 21 days. For more information email Info@TheInnerEdge.com.

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The Inner View

Have you ever lost clarity on the way to your vision? You feel like you need the answers. Before you can gain they clarity you want, you need to take a preliminary step: you need to ask the right questions.

Your ability to ask yourself powerful questions will allow you to uncover thoughts and feelings that influence your ability to be successful. You don’t just answer the questions; you explore them. Exploration is not an interview. It’s an inner view.

There are three steps to exploring your “inner view.”

Step 1: Identify the Topic

As your first step to getting clarity, you identify the topic. What do you need to get clear about? What’s the issue, challenge, desire or goal that’s worth exploring now? What is your purpose for seeking clarity at this time? It could be a decision about your career, a particular outcome for a project, or a new way to approach a goal. You are going on an exploration; think of this step as defining the territory.

Step 2: Ask Open-Ended Questions

Once you’ve defined the territory you want to explore, you mentally walk around in it, allowing your mind to wander around as you find out what there is to know. You do this by asking open-ended questions.

Perhaps the most obvious place to start is with the all-powerful question, “What do you want?”

Here are some more questions to help you see what else there is to learn as you explore.
• What are the biggest challenges you face?
• What’s the best-case scenario? What’s the worst-case scenario?
• How would you like to see this play out?
• What else is there to know?
Open-ended questions like these help you find what else is important to you to keep in mind.

Step 3: Explore the Answers
After you have an idea of what you want and some questions to stir your thinking, give yourself time to explore your ideas. This could take the form of journaling, discussion with a trusted friend, colleague or advisor, or quiet reflection. Exploration (especially self-exploration) is a process. Give it time.

Remember: You don’t have to have all the answers. But you do have to ask the questions.

And for a free resource to guide your thinking, use the worksheet, Your Inner View. A copy of this worksheet is also available on the website (www.theinneredge.com).

Please join us for The Inner Edge Book Club! This month we will be taking a more in-depth look into of Your Inner View as one powerful strategy for gaining better clarity in your life and leadership. For more information, click here or email info@TheInnerEdge.com.

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Be a Better Leader, Lead a Better Life

Are you practicing personal leadership? How do you know?

As I wrote in my last post, lately I’ve been going back and rereading the interviews I conducted for The Inner Edge. I’m reminded as I do of the incredible wisdom of leaders, and I thought it would be valuable use of this blog to post excerpts from some of these interviews.

All of the interviews illustrate the Ten Practices of Personal Leadership. Perhaps it would be useful to review the practices now to kick off this series. Here they are:

1. Get Clarity. Connect clearly and instantly to your long- and short-term visions of success.

2. Find Focus. Focus your attention on top priorities even when the world around you is pulling you away.

3. Take Action. Stop spinning your wheels and start driving with direction—easily, swiftly, and in less time.

4. Tap into Your Brilliance. Identify what’s exceptional about you, both positive and negative, and use your uniqueness to your
advantage.

5. Feel Fulfillment. Discover what drives you—your values, meaning, and purpose.

6. Maximize Your Time. Think differently about time and learn to do more with less.

7. Build Your Team. Develop your own private team of supporters—not just fans, but advocates who will help you succeed.

8. Keep Learning. Keep adapting and improving in this world of unending change.

9. See Possibility. Take advantage of the hidden opportunities all around you—the ones most people miss.

10. All . . . All at Once. Align and integrate your life so you can enjoy and excel in every moment of being a leader and leading your life.

Remember: in order to effectively lead your organization, you also need to lead yourself.

Be sure to visit the website, www.TheInnerEdge.com, where you can find out about getting a copy of The Inner Edge. You’ll also find an extensive collection of free worksheets and audios, plus workbooks, eBooks, a thriving community of leaders like you, coaching services, complementary articles, and more.

I’ll be back soon with the first interview – my conversation with Patrick Byrne, the CEO of Overstock.com!

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Leading a Life – Not Just Living One

Are you leading your life or just living it?

When you’re just living life, you experience the everyday frustrations of most people. Maybe you work too much, but you still don’t feel like you ever really get on top of things. You get stressed. You don’t work out as much as you should, or you might not have any down time at all. You get testy in traffic and short with your kids. You don’t get to spend as much time with your spouse as you might want. As a result, you often feel guilty. When you’re at home, you think you should be at work; when you’re working, you think you should be at home. But this is a busy time, you tell yourself. Right now life’s a little crazy and I just have to get things done. Even though you’d say you’re happy enough, most of the time anyway, there are plenty of times you wonder if life is passing you by.

When you’re leading your life, you experience everyday as a gift to be opened. You know what’s coming today, because it will be just as you planned it – or even better. You spend your time on the things that are most impactful and most important to you. At work, you’re able to tackle the challenges with confidence and ease. You feel focused, accomplished, and relaxed. At home, you feel content and at peace. No need for guilt, because you’ve made your decisions wisely and in alignment with your values. You spend time with the ones you love, and you still have time for yourself. You may be busy, but it’s a good busy. Best of all, you’re having fun! You’re invested in your life, and you feel rewarded every day.

Whether you’re the CEO of an international organization, a business owner or executive, an entrepreneur working out of your home, a stay-at-home parent, or a person just trying to get along in the world, you have a choice. You can lead your life or you can just live it. If you choose to just live it, you are leaving life to chance and risking a life of less than: less than you’d hoped for, less than you could be, less than you wanted. If you choose to lead your life – to really take responsibility for it, to take charge, to take control – you are choosing a life of possibility. You discover that you have more time, more joy, more success, more happiness, and more peace of mind. When you choose to lead your life rather than just live it, you experience a life of more than you ever thought was possible.

Learning to lead your life – what I call personal leadership – won’t just improve your leadership. It will help you expand your life.

You can test your Personal Leadership IQ by taking the survey, Your Inner Edge: A Self Assessment, available for free at www.TheInnerEdge.com.

Please join us for The Inner Edge Book Club! This month we will be reviewing all ten of the Practices of Personal Leadership – an overview of exactly what you need to do to be a better leader and lead a better life. For more information, click here or email info@TheInnerEdge.com.

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What’s the Edge?

There’s a little confusion about this simple word, the “edge.” When I say getting an edge, I don’t mean elbowing out the crowd or being edgy or going over the edge. I mean, as I say in The Inner Edge, being your best. Not the best – your best.

You don’t get to be an exceptional leader by trying to be like someone else. I don’t want you to become a great leader by changing who you are. I want you to become a great leader by becoming more of who you are.

So remember, you’re looking for your edge. As my mentor Dr. Heidi McKenna used to call it, your “growing edge “- the place where you have the opportunity to be malleable, to be changed, and to grow.

Getting an edge means understanding what will give you the edge at this time. It might mean sharpening your vision. It might mean shoring up your weaknesses. It could mean developing your strengths. It could mean getting a promotion. It might mean starting a business or gaining more market share with the one you have.

If this helps you achieve what you want to achieve better and faster, and in a way that’s more natural and enjoyable for you, then you’re getting the edge.

And if you’d like to learn more about how to get an edge and be your best, join us for the Inner Edge Book Club. Just go to www.TheInnerEdge.com and click on Community, or just click here. We’d love to have you.

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Don’t Throw the Oars out of the Lifeboat

Adapting to a new reality is hard work. It involves loss and risking incompetence and disorientation and discomfort. People need support to do that.

Those words come from one of the principals of Cambridge Leadership Associates, Marty Linsky, and he should know. He’s an expert in Adaptive Leadership.

During the economic crisis of 2009, Marty noticed that many leaders in failing companies were just trying to survive. Trying to bail themselves out, they frantically threw things overboard. They cut overhead. They fired employees. They cancelled travel. In some cases the things they threw out were the very things they needed to survive.

I’ve noticed the same trend among individual leaders and executives. Frantically trying to do (or keep) their jobs in a tough time, they neglected the support systems that could help them succeed.

Marty was talking with a senior administrator in a large foundation one day. The administrator reported, “The first thing that was cut was professional development for the senior people in the foundation.” In his view, it was “crazy.”

This is the time they really need coaching. Those folks need a structured opportunity to step back from what they’re doing and adjust their skills and adapt their orientation. They need the learning and the strategy. But when people are looking at where to save money, that kind of coaching feels like a frivolous expense.

Sometimes in our haste to manage change, we change the wrong things. We throw the oars out of the lifeboat. That doesn’t lighten the load, it makes you sink.

What do you need to be your best? What keeps you strong? What helps you think? What are the elements of your life that buoy you up?

No matter how busy you are, no matter how crazy life gets, hold onto those oars. That way even if it’s hard you can keep rowing in the direction you want to go.

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Make it Happen – Let it Happen: Experience the Possibilities

The 9th Practice of Personal Leadership, which we’ve been discussing this month in The Inner Edge Book Club, takes us on a path where our action-oriented business ideals almost seem to clash with a spirit of possibility.

But the ability to see possibility is how we often find the greatest opportunities in life.

When we’re going down the road to success in our culture, we often adopt the mindset of “Make it Happen.”  Our thinking in this mode (the “active” mode) is rational, strategic, goal-driven, and with it, we push forward at all times, relentlessly pursuing our goals. We’re focused and logical.

There’s another option – the mindset of “Let it Happen.” Our thinking in this mode (the “receptive” mode) is open to possibilities at all times. We’re not giving up our place at the front of the pack, but we’re allowing space there for possibilities to emerge. In this state, we’re accessing our intuitive natures — our optimism and insight.

Where these two modes converge is where the magic happens. It’s where new possibilities emerge. These may be business opportunities you’ve never considered or noticed. They may be solutions to problems you’ve been working through. They may be terrific insights.

We’re exploring the convergence of Making it Happen and Letting it Happen this month in The Inner Edge book club. And we’re learning strategies (“invitations” as I like to call them) to “let it happen” more easily and with better results. If you’d like to join us, please email me.

You can also learn more about how the book club works by clicking here for a description of The Inner Edge Community.