Joelle brings to the coaching experience a deep awareness of what means to be a leader in challenging times. Her years of close contact and academic research on leadership have provided an extensive expertise in the knowledge, skills and strategies of what contributes to leadership. It is her job to understand specifically what leaders want to achieve and help them drive towards it with purpose and clarity. With Joelle as their coach, leaders can expect honest feedback, respectful input and a skillful approach to helping them make the best decisions for attaining their goals. When you work with Joelle, you’ll gain the support, strength and strategic advantage of working with a coach who cares as much about your goals as you do.
The first step Joelle takes with leaders is to have a substantive conversation about what they want to accomplish – in the coaching, in their roles, and for themselves. She and her clients use that information to quickly pinpoint the focus of their work, identifying the areas to which to devote their attention and formulating specific expectations and outcomes. Along the way, she gauges when and why additional information is needed to supplement the coaching, including profiles, assessments, and feedback.
Joelle and her clients collaboratively determine the best way to work together. The strategy they choose depends on the needs of the individual leader but often includes a combination of half or full-day intensives with ongoing meetings by phone or in person. The pace and frequency of the coaching varies from client to client and can change with the client’s needs.
A good coach asks powerful questions and listens for both the meaning and the spirit of the response, clarifies vision and values, and guides leaders to their goals with the practices and processes that lead to accomplishment.
From Joelle, leaders can expect support, trust, confidentiality, safety, an opportunity to be oneself and a safe place to puzzle through the challenges of leadership. Joelle is committed to understanding exactly what a leader needs – and when – in order to move on their goals. Sometimes that means offering support, other times providing solutions. As a coach, Joelle knows how to challenge and encourage, listen and advise, teach and learn, and guide and acknowledge her clients.
Dr. Jay works with talented leaders who are committed to breaking through to ever-higher levels of performance and results. Her clients typically including corporate presidents, vice presidents, and C-level executives in Fortune 500 companies. Joelle’s clients are often high achievers with challenging goals and the motivations to reach those goals. They tend to be people who value personal effectiveness and want to take every opportunity to be their best. They have a lot of potential and they want to fulfill it – and they’re willing to put in the time, effort and energy to succeed.
Joelle is proud to have had a role in the accomplishments of leaders in some of the most successful, most admired companies in the world. A few examples include:
- Merrill Lynch
- Bank of America
- Morgan Stanley
- Bristol-Myers Squibb
- Wells Fargo
- MGM MIRAGE
The impact of coaching is evaluated with respect to the goals set at the beginning of the process.
- Can a leader evidence change and confidence in the key areas that are the focus of the coaching?
- Can his or her superiors, direct reports and colleagues recognize the difference?
- Is the leader influencing business results, team dynamics, and other aspects of leadership more effectively?
- Does the leader see and feel an impact in the areas that matter most?
- Has the leader learned skills and strategies to attain and sustain optimal performance?
- Has he or she met established goals?
Such questions can be effectively assessed with clear, concrete measures of what will count as success.
A Strategic Advantage
Joelle recognizes the personal investment that is required for a leader to be truly effective. Leadership is not just a set of skills. It’s not just good judgment or informed decisions. Leadership is being able to compel people by example to bring out the best in themselves in the service of an inspirational vision. Leaders can’t do that if they’re frenzied, exhausted, burned out, or too busy to be thoughtful about what they’re doing and why. To be effective, leaders need to spend time on their “inner edge,” thinking about who they are as leaders, what they bring to the role, what they want to achieve within that role, and how they want to go about it in a way that is not only strategic, but also engaging, motivating and fulfilling.
A Commitment to Leadership
The key difference experienced by leaders while working with Joelle is her devotion to the success of the leaders who are her clients. Dr. Jay is always cognizant of the results with which she’s been charged. She recognizes and values the expectation of real, tangible, observed business results. But she and her clients attain those results in a way that takes into account all that they are and all that they bring to their roles as leaders. Joelle honors her clients’ personal and professional lives, their goals as well as their gifts, their struggles along with their successes. Joelle believes it’s the leaders’ job to make sure their organization are successful. It’s her job to make sure the leaders are successful in the way that matters most to them.